About UK Trades

PREVIOUS EXPERIENCE

The management of UK Trades were involved in the construction industry for more than 20 years, prior to arrival in Canada, resulting in a wealth of experience in various aspects of the construction and renovations industry. 

These include:

  • Renovation of 16th century heritage sites to extremely high standards and attention to detail required, restoring these buildings to their former glory.
  • Total home renovations, with emphasis on windows & doors, kitchens, & bathrooms.
  • We are the only AAMA certified window installers in the valley
  • Instant hot water systems.
  • Combination hot water heating systems.
  • And maintenance of more than six hundred rental properties on behalf of various national companies in the U.K.

POLICIES

Training Policy:
UK Trades is a progressive company, believing in the development of not only its full time employees, but also the sub-contractors that we deal with on an ongoing basis.  This is confirmed by the fact that our installers are certified window installers, certified by the AAMA, as well as certified Velux sun tunnel and skylight installers.  We follow a policy of in house training on an ongoing basis, supported by formal courses applicable to the business at hand.
We recently participated in a training program with the John Howard Society, during which our tradesmen’s skills were extended with instruction to the previously disadvantaged members of society, and it was surprisingly rewarding.  Training was conducted in the fields of energy efficiency upgrades, as well as basic construction skills.

Health & Safety:
Health & Safety regulations are adhered to at all times.  Site assessments are done follows:

  • Site inspection is done during the quotation faze, as this could influence the quote.
  • Risk is assessed by a member of the management team.
  • Precautionary measures are taken before commencement of the work, as and when required.

Quality Management:
Quality control is done on an ongoing basis.  It is started upon conception of a project, by ensuring proper planning is done so as to prevent last minute fixes, that the correct materials are used for each type of project, which includes when the right material is not the cheapest materials, and quality checks is done on a daily basis throughout the duration of the project.  This ensures that should an error occur, it is identified as soon as possible, so that time and costs for repairs are kept to a minimum.  To date, no customer complaints have been logged against us as members of the Better Business Bureau. 

Customer care:
Customer care, which contributes to overall customer satisfaction, is paramount.  It is policy that all customer complaints are attended to immediately.  All workmanship is guaranteed for a period of one year, and all guarantees with regards materials and mechanical equipment used, is followed through on behalf of the customer, should any failures occur.  

Environmental & Waste Management:

All environmental and waste management regulations are adhered to at all times.  All waste is categorized, so as to maximize recycling, and all other waste is dumped at licensed landfill sites only.

Summary:

U.K. Trades is a company that takes pride in the work that is delivered.  Our testimonials confirm the quality and complete dedication that we bring to the business, which has ensured not only our survival as a company in difficult times, but continuous growth since our conception in 2004. 
We look forward to being of service to you, where we will offer you “Quality from Concept to Completion”.

 

 

Quality Renovations in Kelowna, and from Vernon to Penticton - Okanagan Valley

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